We collect the minimum information needed for the waitlist and conversations around the product. We do not sell personal information.
Effective: October 2026
1. Who we are
RealEST Connect is building a trusted property discovery and verification platform for Nigeria and, over time, other African markets. In this policy, “RealEST Connect”, “we”, “us”, and “our” refer to the RealEST Connect service and team.
2. Information we collect
We collect only information needed to operate the website, manage early access, respond to enquiries, and improve the product.
- Waitlist information: name, email address, phone number where provided, location or market interest, and the details you choose to share.
- Contact information: name, email address, enquiry type, and message submitted through our contact form.
- Technical information: device, browser, approximate location, pages viewed, referral source, and basic performance information where technically available.
- Communications: records of correspondence and preferences, including requests to unsubscribe or delete information.
3. How we use information
- To operate and maintain the website and waitlist.
- To send product updates, early-access information, and relevant company communications.
- To respond to questions, partnership requests, investor enquiries, and support messages.
- To understand demand across property seekers, owners, agents, developers, and verification partners.
- To improve usability, reliability, security, and product planning.
- To prevent abuse, fraud, unauthorised access, and other harmful activity.
- To comply with legal obligations and protect our rights.
4. Legal basis and consent
Where applicable, we process information based on your consent, our legitimate interest in operating and improving the service, the performance of a requested service, or a legal obligation. You may withdraw consent for marketing communications at any time. Withdrawal does not affect processing already carried out lawfully.
5. Waitlist and marketing communications
Joining the waitlist does not guarantee access, a property listing, funding, or any other service. We may contact you about launch progress, research, pilots, and relevant opportunities. Every marketing email will include a clear way to unsubscribe. We do not sell personal information or use waitlist information for unrelated advertising.
6. Sharing and service providers
We may share information with trusted providers that help us host the website, deliver communications, analyse performance, prevent abuse, or manage submissions. These providers may process information only for the services they provide to us. We may also disclose information where required by law, to protect users or the company, or as part of a merger, investment, restructuring, or transfer of the business. We do not sell personal information.
7. Data retention
We keep information only for as long as reasonably necessary for the purpose for which it was collected, to maintain accurate records, resolve disputes, enforce agreements, and meet legal or operational requirements. Waitlist and enquiry records may be retained while we are developing the service and for a reasonable period afterwards.
8. Security
We use reasonable administrative, technical, and organisational safeguards to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. Please do not submit passwords, financial details, identity documents, or other highly sensitive information through a general contact form.
9. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also ask us to stop sending marketing communications. To make a request, email hello@realest.ng. We may need to verify your identity before completing a request.
10. Children’s privacy
Our website and early-access programme are not directed to children. We do not knowingly collect personal information from anyone under the age required by applicable law. If you believe a child has provided information, please contact us so we can review and remove it where appropriate.
12. Third-party links
Our website may link to social networks, partner sites, or other services. Those services operate under their own privacy policies. We are not responsible for the privacy practices or content of external websites.
13. International processing
Our service providers may process information in countries other than the one in which you live. Where required, we will take reasonable steps to provide appropriate safeguards for international transfers.
14. Policy updates
We may update this policy as the product, laws, or our data practices develop. The latest version will be posted on this page with a revised effective date. Material changes may also be communicated through the contact details you provided.
15. Contact us
Questions, requests, or concerns about this policy can be sent to hello@realest.ng. You can also write to the RealEST Connect team through our contact page.